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The CRM application (Customer Relationship Management) from ProgetPlus is based on evolving relationship management using a high tech platform to document the relationship between the company and its customers.
When using the CRM technology developed by ProgetPlus, the company generates and updates its own “customer knowledge,” finding the right moment to intervene in a proactive way, enhancing the relationship with the customer. It can schedule specific contacts, anticipating demands and offering the products and services customers need, with a consequent increase in invoicing due to greater customer confidence.
The ProgetPlus technology includes:: Offering, Relationship
Marketing and Sales in a multichannel, multicurrency, multilingual and multibank
context.
The use of sales force automation from ProgetPlus offers an immediate return to your company, increasing revenues and reducing costs due to accurate forecasts, registering of prospective customers, attention to each negotiation and the individualization of the sales process. It also monitors key sales metrics determining the organization’s success, such as current sales opportunities, forecasting and services in comparison with the competition by means of instant access to standard and personalized relationships.
The SFA solution (Sales Force Automation) offered by ProgetPlus allows businesses to manage the sales process life cycle with the following functions:
- catalog ;
- Product configuration ;
- Technical documentation management ;
- Management of offers and orders;
- Price and discount lists management;
- promotions and special offers.
Companies can
offer optimal services, tuning their sales force to quickly and conveniently
respond to customer needs through several channels.
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